Prasad Palav is a customer experience and operations leader with 19+ years of experience driving service delivery and growth across multi-location operations in India and regional portfolios covering South Asia, MEPA, and AME. He has led group-level transformation programmes introducing operating standards, outsourced delivery models, and operational best practices that improved productivity, quality, and cost efficiency.
Invite Prasad Palav for customer experience conferences, operations leadership forums, service excellence summits, and enterprise transformation events.
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