Customer Satisfaction Speakers in India

Aditya Ghosh is a leadership and business strategy speaker specialising in scaling consumer-centric organisations and building high-performance cultures. Former President of IndiGo Airlines and former CEO of OYO Hotels & Homes (India & South Asia), he has led some of India’s most iconic growth stories and currently co-founded Akasa Air. Aditya delivers keynote sessions on leadership, customer experience, operational excellence, and sustainable business growth for corporate and leadership audiences. Invite Aditya Ghosh for conferences, leadership summits, and corporate events in India.

Anand Pillai is a seasoned business leader with over four decades of experience in leadership roles across multinational corporations such as Reliance Industries, HCL Technologies, and the TATA Group. As the Managing Director of Leadership Matters, Anand is a recognized expert in sales, leadership, organizational transformation, and innovation. He excels in facilitating better communication, sharing business updates and strategies, and team building, while also developing problem-solving skills within organizations. Anand has coached CXOs and managers across various sectors, including IT, Finance, Banking, Manufacturing, and Hospitality. His strategic focus is on elevating client performance, applying world-class management practices, and fostering accountability in learning and development. Anand’s unparalleled expertise in building customer relations and driving organizational success makes him a transformative force in the business world.

A senior marketing professional with Oracle, an IT company. She is a business strategist and transformational leader. With more than two decades of experience behind her, she has performed a number of Sales, Services and Marketing roles across telecom, IT consulting and security areas. Her key skills include business sales and revenue impact, customer satisfaction, operational efficiency, innovative marketing, corporate communications and public relations and enhanced competitive advantage. A highly motivated, creative and versatile global leader, she has worked with organizations like Microsoft, Hewlett Packard, Compaq, Telstra V-Comm and Primera Networks to name a few.

Kulmeet Bawa is a global business leader recognized for scaling companies, building high-impact teams, and driving sustainable growth across enterprise and startup ecosystems. Most recently, he served as Chief Revenue Officer of SAP’s global Platform business, where he accelerated adoption and innovation at scale. Earlier, as President & Managing Director of SAP India, he strengthened the company’s market leadership, while his tenure as President of Adobe South Asia saw him lead industry-wide digital transformation. Kulmeet also brings entrepreneurial agility from his experience as COO of Resulticks, a Singapore-based martech firm. His leadership approach is shaped by over a decade of service in the Indian Army and two decades in global technology, blending discipline, empathy, and purpose-driven execution. Today, he focuses on harnessing AI, leadership, and meaningful innovation to transform organizations and shape the future of business on a global stage.

cybersecurity professional

Anirban is a distinguished evangelist in Data and Analytics with over 25 years of industry experience. As India's first Analytics Leader with Global C-EX accreditation, he has earned recognition as a "Thought Leader and Influencer" by India's leading AI and Analytics platform. Anirban's exceptional contributions have garnered him 24 awards and accolades in his field. A sought-after speaker, he has delivered impactful keynotes in 11 international locations, showcasing his expertise and insights across diverse audiences. His leadership and visionary approach continue to drive innovation in analytics, shaping the future of data-driven decision-making. Anirban’s commitment to excellence and thought leadership positions him as a key figure in the global data and analytics landscape.

An established senior business leader in Retail and Consumer Technology sectors with around 14 years of expertise in Fashion, Apparel, Luxury, Lifestyle, Footwear, Beauty & Personal Care, Home Furnishing and FMCG / CPG / Food; encompassing Omnichannel, Ecommerce, Marketplaces and Offline retail across Global and Indian markets.

Specialized in AI in Retail, Planning, Revenue Growth, Brand & Category management, Marketing, Consumer Research & Insights, Sales, Digital, Strategy, Buying, Merchandising, Market Entry, Launches, Pricing, Promotions, Business Development. I have also successfully led marketplace brand partnerships with industry giants such as Amazon, Walmart- Flipkart- Myntra, Reliance and Nykaa.

Impressive Track Record: As a core founding team member and having worked with leading organizations such as IKEA, Landmark Group, Forever New, Bodyshop, Swiggy in pivotal roles; she has delivered profitable turnarounds & achieved exponential financial growth from x to 10x.

Ridhi Khosla Jalan is an Interior Designer and India's Premium Design Influencer. Ridhi has carved a unique niche for herself on social media by sharing the latest trends, newest finds in the world of architecture, interior and home decor. She has been collaborating with some of the most sought-after Indian and International brands.  Ridhi is the only influencer who was invited by the Ministry of Culture for the exclusive opening of PMO's Art Gallery in Delhi on the occasion of Gandhi Jayanti. She also had the privilege to exclusively preview the launch of Swadesh, Nita Ambani's passion project dedicated to uplifting Indian craftsmanship. Ridhi's design prowess and influential network, positions her at the forefront of the design landscape making her a key influencer in shaping India's architecture, design and cultural narrative.

Ramit Mahajan is a senior supply chain leader with over 20 years of global experience across diverse industries and business cycles. He currently serves as Head of Customer Experience and Supply Chain Enablement for the IMEA region, and Resident Head of Supply Chain for the Indian Subcontinent at Henkel, a €20 billion German chemical and consumer goods company. Prior to Henkel, Ramit spent a decade at SABIC leading supply chain, global business transformation, and operations across India and the Netherlands. He began his career at GE, where he held roles in supply chain management, sales, and marketing, and qualified as a Lean Six Sigma Master Black Belt. Ramit holds an MBA from IIT Delhi and a B.E. from the University of Mysore. With expertise in growth, restructuring, and transformation, he is recognized for driving supply chain excellence, customer-centric strategies, and sustainable business impact.

Aman Gupta is a pioneering entrepreneur and brand leadership speaker specialising in consumer technology and disruptive marketing. Co-founder and CMO of boAt, he scaled the brand into one of India’s most successful lifestyle electronics companies and is a prominent investor on Shark Tank India. Aman delivers keynote sessions on entrepreneurship, brand building, leadership, and consumer innovation for corporate and startup audiences. Invite Aman Gupta for leadership summits and business conferences in India.

Manoj Kohli is a globally recognized business leader and transformational strategist with over 40 years of experience across telecom, energy, digital, and emerging technologies. As former Country Head of SoftBank India, he supported 25 AI-driven portfolio companies—such as OYO, Ola, and Paytm—guiding them on scaling strategies, governance, and leadership. Previously, as CEO and MD of Bharti Airtel, he led the company’s growth from 2 million to over 570 million users across 20 countries, building it into the world’s third-largest telecom operator.

He also served as Executive Chairman of SB Energy, driving the execution of 7GW+ renewable energy capacity. Manoj is known for building admired brands, agile cultures, and high-performance leadership teams. Today, he mentors CEOs and founders globally on profitable growth, digital transformation, and execution excellence. With a career spanning sectors and continents, he brings strategic insight and operational depth to tech-driven, socially impactful business growth.

Siddhartha Rastogi is managing director and chief operating officer at Ambit Asset Management, a full-service investment bank. With over twenty-two years of experience in financial markets, Siddhartha specializes in capital markets, fundraising, people management, banking and behavioural finance. He co-founded IIFL Wealth and has worked with HSBC Bank, Citibank and UTI Bank in senior branch banking, wealth management and merchant banking roles. An exceptional leader and motivational speaker, Siddhartha’s articles on finance and life regularly appear in leading periodicals.

Bhavani is a Certified trainer and life coach from CPD UNITED KINGDOM. She conducts various training sessions and workshops for corporates, working professionals and educational institutions, based on Communication Skills, Soft Skills, Public Speaking and Personality Development. She also provides personal counselling for students and professionals to find their ideal career and niche. Some of her expertise are: Campus to Corporate Training, Business writing, Persuasive Communication, First time manager training, Entrepreneurship.

Aditya Goel is an entrepreneurship and business growth speaker specialising in tech-led retail execution and enterprise sales. Co-Founder of Love In Store Technologies, a bootstrapped, EBITDA-positive B2B services company working with 20 of India’s top 25 FMCGs and employing over 3,000 people across 330+ cities. Aditya delivers keynote sessions on entrepreneurship, sales strategy, retail innovation, and scaling operations for corporate and leadership audiences. Invite Aditya Goel for conferences, leadership summits, and corporate events in India.

Subodh Saluja is an Academic Leader, Author, and Innovation Ambassador with 22 years of experience bridging academia and industry. As an Associate Professor & Program Head, he specializes in business management, CRM, and marketing, mentoring students and professionals for success. A PhD in Business Management from Chitkara University (NIRF Rank #64, CBS 2023), Subodh has enriched institutions like IMT, XLRI Jamshedpur, and MICA. He authored Managing Career Crisis, a guide for career transitions, and serves as an Innovation Ambassador (MoE Innovation Cell & AICTE), fostering an entrepreneurial mindset. With industry experience at Infosys, TCS, and ManpowerGroup, he has led business growth, innovation, and strategic initiatives. An active member of the Institute Innovation Council & NHRD Network, he is committed to lifelong learning, leadership, and mentoring, transforming education through industry-driven insights and innovation.

With over 30 years’ experience in successful business leadership, JP led teams and organizations to innovative solutions and greater achievement. During his tenures at Lakme, India Today and Bausch and Lomb, his colleagues applauded his strategic ability, energetic leadership and strong team building styles. JP used a distinct leadership practice of ‘leading through coaching.’ JP is described as proactive and focused—noted as a marketing wizard—who also supported and invited the creativity and input of his teams. His motivated attention to the person as well as the job at hand increased the investment of his team and resulted in successful business campaigns. JP possesses a deep understanding of people and what they need to succeed; essentially someone to believe in them and lead them forward.Since 2008, JP has focused on ‘Co-Evolution/Co-Creation and Facilitation in the Execution of Highly Focused, Distilled and Clear Thoughts, Insights and Action Plans with Measurable Results/Return on Investment’. 

A Go-To-Market (GTM) specialist managing functions including Sales, Marketing, Customer Success, Product Support, Strategy, Partnerships, and Revenue Operations. Sales and Marketing in SaaS Solution. If you are looking for a Speaker, Panelist for Artificial Intelligence in Sales and Marketing, Drop me a message. Develop and Design Strategies around, Sales, Customer Experience, Social Media, Profitability for the Emerging + Developed markets. Large Value (Million$) to Transaction selling with CIO, CMO, CHRO. Strong Network in the Outsourcing, Internet, Cloud and Talent.

Aarushi Chugh is an HR leader and transformational speaker specialising in leadership development, talent growth, and organisational well-being. She has delivered keynote and panel sessions at TEDx, Women Economic Forum, IIT Mandi, and NIT Durgapur, focusing on unlocking human potential and workplace effectiveness. Aarushi combines scientific methodologies with real-world HR insights to help organisations drive performance, employee engagement, and resilient cultures. Invite Aarushi Chugh for conferences, leadership summits, and corporate events in India.

Alok Chaturvedi is a fintech and product strategy speaker specialising in algorithmic trading, digital products, and business-led product management. He is an experienced business management professional with deep expertise in product strategy, roadmap planning, stakeholder alignment, and team leadership across financial and digital platforms. Alok delivers keynote sessions on fintech innovation, product strategy, digital transformation, and leadership for corporate and technology audiences. Invite Alok Chaturvedi for conferences, leadership summits, and corporate events in India.

Abhilash Narayanan is an entrepreneurship expert and keynote speaker specialising in business development, startup acceleration, and enterprise growth. A certified entrepreneurship trainer recognised by the Ministry of Rural Development and National Academy of RUDSETI, Abhilash has trained thousands of entrepreneurs and professionals across India. He has been honoured with the “Beyond Call of Duty” award at the national level and has served as a jury member at the National Institute of Fashion Technology, Kannur. Abhilash’s talks focus on entrepreneurial mindset, business strategy, innovation, and professional resilience. Invite Abhilash Narayanan for conferences, leadership forums, and entrepreneurship summits.

Rohit is dedicated to empowering 10 million salespeople to sell more, earn more, and achieve greater effectiveness, productivity, and happiness in their roles. With over 20 years of experience in Sales, Leadership Development, and Behavioral Training, Rohi is both a professional salesperson and a passionate trainer. His mission is expressed through coaching, workshops, and facilitation, aiming to help individuals reach their fullest potential. Rohit delivers practical, results-oriented training that transcends theory and consistently produces tangible outcomes. His clients include business owners and organizations looking to enhance or grow their sales teams. Using a fact-based, proven sales system tailored to specific needs, Rohit’s energetic and engaging sessions break the monotony of traditional methods, leading to dramatic results. His expertise spans Sales Process Development, Sales Training, Social Selling, Digital Sales, and more.

Rishi Jagmohan Singh is a seasoned talent development professional and Executive Coach (ACC ICF) with over 20 years of global experience in Organizational and Leadership Development, aligned with strategic business goals. He specializes in Leadership Development and Digital Transformation across corporates and SMEs, with a sharp focus on enhancing consumer experience through empowered digital talent. Rishi is the author of the bestselling book Are YOU a Digital Dinosaur, which explores the intersection of leadership and digital readiness. Known for his ability to bridge people and technology, he helps organizations build agile, future-ready teams that drive superior customer outcomes. As a global speaker, Rishi has conducted workshops and seminars across South Asia, sharing insights on leadership, innovation, and digital disruption. His unique approach blends strategy, people development, and digital fluency to accelerate transformation and elevate the end-user experience.

Abhijit Das is a business and marketing strategist and keynote speaker specialising in brand strategy, customer experience, and digital transformation. He serves as Head of Marketing & Strategic Initiatives at Delhi Duty Free Ltd, one of Asia Pacific’s largest travel retail organisations, with over 18 years of experience across retail, real estate, hospitality, and advertising industries. Abhijit has also authored a Invite on mall management and contributed strategic insights to industry forums. He speaks on marketing innovation, customer engagement, leadership, and strategic growth at corporate events and industry summits. Invite Abhijit Das for keynote sessions and panel discussions on contemporary business and brand strategy in India and the APAC region.

Aejaz is a soft skills & leadership trainer and a motivational coach. He firmly believes in following & practicing a self-transformational path called 4E, which is EVOLVE, EXPLORE, ENRICH & EDUCATE. His life approach revolves around KEEPING THINGS SIMPLE. Originating from the aviation industry, Aejaz has had an illustrious stint with leading airliners in India, Far-East & Middle-East wherein he handled various senior profiles giving him the platform to experience & embrace a diverse & multi-cultural corporate & social environment.

Manu specializes in building brands and bringing Rapid Revenue Growth to organizations engaged in Consumer & Technology Products. He has expertise in setting up and growing multi-channel, multi-vertical, multi-brand organizations, and delivering outstanding revenue in India and MEA. He has expertise in devising effective Marketing & Customer Experience Strategies and has strong knowledge of content marketing, digital & e-commerce setup, performance marketing & ROI analytics. He has had success in bringing international organizations, brands, and foreign investors to India and building brands, recruiting teams, setting up operations, and building desired revenue. He currently helps both Start-ups & Grown-ups in their quest for Innovation in Strategy, GTM, Course-Correction, Tactical Thinking, Creativity, Higher Revenues, Brand Strengthening and strong Customer Affinity.

Ajay Nambiar is a customer experience and AI-led transformation speaker specialising in CX innovation and service excellence.
A senior CX leader with over 28 years of experience across real estate, hospitality, and technology, he has led large-scale CX transformations delivering measurable revenue impact.
Ajay delivers keynote sessions on AI-driven CX, leadership, and customer lifecycle management for corporate audiences.
Invite Ajay Nambiar for conferences, leadership summits, and corporate events in India.

Ali Sadhik Shaik is a product management leader specialising in building scalable digital products. With over 12 years of experience, he has led consumer web and mobile products across startups and innovation-driven environments. Ali delivers keynote sessions on product management, digital transformation, customer experience, and innovation for technology and leadership audiences. Invite Ali Sadhik Shaik for technology and product leadership events in India.

Savitha is a High-Performance Leadership Coach, Founder of Success With Savitha, and the Host of the Success With Savitha Podcast. With over 17 years of experience in Corporate India, she has worked with top brands like Airtel, Tata Docomo, Telenor, ICICI Prudential, and Novo Nordisk in various roles across Sales, Marketing, Customer Service, Retail, and Operations. In 2017, she launched her global coaching business, now serving clients in 12 countries. Her podcast has surpassed 200K downloads, and she has coached over 200 businesses and trained more than 3,000 professionals. As a Forbes Council Member and award-winning speaker, Savitha has been featured in prominent media outlets like FOX, ABC, and CBS. Passionate about female entrepreneurship, she is committed to investing in and empowering women-owned businesses. Savitha’s superpower lies in driving results and helping clients level up in their careers or businesses.

Deepak is a 38 year veteran of the Financial services industry. Having spoken at leading industry event like the Mutual Fund Round Table, IFA Galaxy, IPFA, ICAA, and Arthamitra Gurukulam. His articles have been published in leading financial magazines. He is a 2 times speaker at the Tedx Gateway Unplugged in Mumbai. A life member of the prestigiuos Million Dollar Round Table (MDRT-USA), and life member of the Chairman"s Club (LIC of India). His Certifications include the Advanced Financial Goal Planner form AAFM(USA) and Award in Financial Planning from CII(UK) His YouTube channel has 500+ byte sized 2 minute videos on every possible topic on Personal Finance.

Anna Durai is Chennai's most loved auto driver. With 10,000+ followers on Facebook and more than 40 speeches at corporate offices and two TED talks to his credit, he is literally going places. Seven years ago, as a class 12 dropout, he stunned Chennai with his auto which offered a list of amenities that redefined the travelers’ experience. His speech went viral on YouTube, making him an overnight sensation. What started with newspapers and magazines has now turned into a tech-savvy vehicle and boasts a tablet, laptop, TV, and Wi-Fi service for people who don't have access to the internet. He installed a debit and credit card swiping machine to rid his customers of all the troubles due to the exact change amount. He is a keynote speaker on customer service and a customer delight icon. He has traveled across the country delivering talks in the metro cities.

Abhijit Das is a business and marketing strategist and keynote speaker specialising in brand strategy, customer experience, and digital transformation. He serves as Head of Marketing & Strategic Initiatives at Delhi Duty Free Ltd, one of Asia Pacific’s largest travel retail organisations, with over 18 years of experience across retail, real estate, hospitality, and advertising industries. Abhijit has also authored a Invite on mall management and contributed strategic insights to industry forums. He speaks on marketing innovation, customer engagement, leadership, and strategic growth at corporate events and industry summits. Invite Abhijit Das for keynote sessions and panel discussions on contemporary business and brand strategy in India and the APAC region.

Imran has over 21 years of experience in Training, Teaching, Facilitating and Learning & Development. Imran has excellent knowledge of call center procedures and expertise in quality assurance and is well versed in training customer service employees and supporting experienced employees to improve their performance. He creates educational material, conducts training sessions, identifies skills gaps, and ensures staff members stay motivated. He has an MBA in Training and HR and has worked with clients like HP,IBM, Airtel, Aptech, Deloitte, Samsung, Cognizant, Accenture, Sun Capital among others and is conversant in training on Selling Skills, Listening Skills, Self-Confidence, Behavioral Skills, Presentation Skills, Professional Etiquettes, Impression Management, Personality Development, Telephone/Email Etiquettes, Goal Setting and customer delight.

Rahul Dey is a seasoned technology leader with over 20 years of experience in product strategy, development, and organizational planning. He specializes in integrating AI into scalable software solutions, having successfully led complex, multi-site product and engineering teams from the ground up. Rahul’s deep expertise spans the entire product lifecycle—from feasibility and roadmap design to execution and rollout—consistently delivering high-performance, cost-effective products. At companies like Publicis Sapient and Digitas, he has driven global product strategies and engineered transformative AI-powered initiatives. Known for his problem-solving acumen and ability to thrive in ambiguity, Rahul has led first-of-its-kind programs across domains. His leadership style emphasizes a strong engineering culture, creative collaboration, and operational excellence. With a proven record in scaling teams and managing cross-functional execution, Rahul continues to be at the forefront of delivering innovative, AI-driven digital solutions that drive measurable business impact.

Amit is an internet product manager by profession and an entrepreneur at heart, passionate about understanding customer needs and delivering simple, technology-driven solutions. With a wealth of experience, he has built and led global cross-functional teams at OLX Autos, OYO Hotels & Homes, Times Internet, and People Interactive. Amit’s unique working philosophy and design practice approach have consistently empowered his design teams, giving them stronger voices and greater influence within organizations. His dedication to product development is driven by a commitment to creating impactful, user-centric solutions that meet the evolving demands of the digital marketplace.

Arundhati is a seasoned professional with almost a decade of experience in the healthcare and media sectors. a is the founder of a training and coaching company focused on the healthcare industry. Arundhati has led major healthcare drives in India and worked closely with pharmaceutical companies to develop marketing strategies for their brands. She has held senior leadership positions and aims to transform the healthcare sector while helping organizations and professionals across various industries and levels navigate career progression.

Vivek is a Gallup certified strength coach, thought leader with exceptional public speaking skills. He is the visionary behind QuantumSkills Learning Solutions, India's leading firm firm on corporate training. He has been in the learning management space for the past 23 years and has been a Consultant and L&D leader in various organizations like American Express, IndiGo and IndiaMART and has been rated as a specialist in his field.

Public Speaking ( Prime focus: Motivation, Leadership and Customer Experience) is Vivek’s passion and he has cumulatively clocked more than 10,000 hours of cumulative Public speaking, facilitation and coaching so far covering more than 12000 participants and coachees.

Pooja is a versatile professional with expertise spanning technical business development in pigments for industries such as paints, textiles, and plastics, as well as QbD-based pharmaceutical generic formulation, focusing on risk assessment and lifecycle management. Dedicated to continuous learning, she hones her skills in communication, collaboration, negotiation, project management, research, and business intelligence.  

As a thought leader, Pooja shares perspectives on her blog, Being Thoughtful, inspiring others to broaden their horizons. Her creative pursuits align with her commitment to social causes, reflected in her work with Kiran Kraft Castle, where art meets purpose. An AI enthusiast, Pooja is captivated by the transformative potential of artificial intelligence across industries. Her multidimensional approach blends technical expertise, creativity, and a passion for meaningful impact.  

Soumita Basu is an inclusion strategist, entrepreneur, and award-winning founder of Zyenika, a pioneering adaptive fashion brand that designs inclusive clothing for people with disabilities and the elderly. Drawing on her lived experience of acquired disability, along with a background in policy research and communications, Soumita brings a unique, intersectional lens to Diversity, Equity, and Inclusion (DEI). Beyond fashion, she advises brands on inclusive product design, accessibility, customer experience, employee sensitisation, and organisational policy. A recipient of the Global Honeybee Network Creativity and Inclusive Innovations Award, she is also a published author, storyteller, and advocate. Soumita regularly contributes to national and international conversations on DEI through TEDx talks, media appearances on CNBC and NDTV, and expert panels. Her latest work features in an anthology of feminist DEI-oriented fairytales, reflecting her passion for inclusive narratives and her commitment to reshaping spaces for equity and representation.

Subhajit Mazumder is a global business leader with over 25 years of experience driving strategy, transformation, and growth across technology, consulting, and operations. As a former senior executive at HP and Microsoft, he has led large-scale digital transformation initiatives spanning AI, cloud, and enterprise strategy, enabling organizations to evolve in the digital age. He has also held leadership roles at KPMG and Infosys Consulting, where he guided clients through business reengineering, customer experience enhancement, and operational excellence. A certified ICF ACC coach, Subhajit helps leaders build agility, resilience, and innovation mindsets to thrive amid change. He serves on the CII National Committee for IT/ITeS and is a frequent speaker at CXO forums and academic institutions. His work blends strategic foresight with human-centric leadership to enable organizations to succeed in times of digital transformation.